Privacy Policy

(Articles 8th, 13th, 14th, and 21st of the General Data Protection Regulation – GDPR)

Your privacy is important to us. This privacy statement explains how we use the personal information we collect about you when you use this Website.

Data Processing Responsibility

Agri-Estufas, headquartered at Rua Quinta do Pinheirinho 38 Vale Fetal, 2820-477 Charneca Caparica, is the entity responsible for processing your personal data collected or provided on this website and its registration and contact forms.

Data We Collect and Purposes

The data collected in the forms provided on the website will be processed according to the purposes outlined below based on the type of collection form:

Customer Support

When you request service assistance, we collect your personal data (for example, first and last name, email address) solely for the purpose of providing you with Agri-Estufas Customer Support services relevant to this website and assistance.

When you request technical assistance, we collect your personal data in order to provide you with information about the website.

Contact Form

To send a message through the contact forms on the “Contact” page of the website agriestufas.pt, it is necessary to enter the following data: Name, Phone, and Email.

The data will be added to our database for newsletter delivery.

The newsletter includes information about the products and services provided by Agri-Estufas and is sent via email. See all information at: Newsletter Subscription.

Newsletter subscriptions can be canceled at any time by accessing the privacy settings panel or through the link provided in the email footer. If done so, your data will be deleted.

Newsletter Subscription

The newsletter includes information about the products and services provided by Agri-Estufas and is sent via email. By subscribing to the newsletter on the Agri-Estufas website, you consent to the collection of your name and email address for this purpose. To ensure that the subscription is made by you, we will send you an email after subscribing to the website, asking you to confirm authorization for the collection and storage of your personal data for this purpose.

The Agri-Estufas newsletter contains tracking pixels. These pixels are codes included in the email with the aim of generating the statistical data we need to evaluate the success of the delivery. Based on this data, we can see if the email was opened and which links were clicked.

Newsletter subscriptions can be canceled at any time by accessing the privacy settings panel or through the link provided in the email footer. If done so, your data will be deleted.

The data you provide to us will be kept in a subscriber database until you request its deletion or after one year of inactivity, assessed by the absence of any sign of interaction, such as opening emails. Automatic emails and informative newsletters are managed by Mailchimp. We inform you that the data you provide to us will be located on Mailchimp servers (Agri-Estufas provider) outside the EU in the USA. Mailchimp is covered by the EU-US Privacy Shield agreement, the information of which is available here, approved by the European Data Protection Committee. Agri-Estufas does not sell, rent, or provide personal data that can identify the user to third parties without prior consent.

Facebook Ads

Agri-Estufas uses Facebook ads, Facebook’s advertising platform, which allows creating campaigns and ads. When creating an ad, you can target the audience by: Location • Demographic data (age, gender, etc.) • Interests (activities, hobbies, etc.) • Etc. Data obtained through Facebook ads are subject to this privacy policy from the moment the user provides their data on that platform. In no case will Facebook information be used for a different purpose.

Legal Basis for Data Processing

The legal basis for processing your data is: consent. To contact or comment on this website, consent to this privacy policy is required. The prospective or commercial offer of products and services is based on the consent requested, without, in any case, the withdrawal of that consent conditioning the execution of the subscription contract.

Data Category

Identifying data, specifically, name, telephone, and email.

Specially protected data categories are not processed.

How long will we keep your data?

The personal data provided will be preserved: Until deletion is requested by the interested party.

Data Recipients

Unless otherwise stated, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your data will only be communicated to third parties when necessary to process an order.

However, many of the tools we use to manage your data are contracted by third parties. Strictly necessary to provide services for the development of the activity, Agri-Estufas shares your data with the following providers under their corresponding privacy and conditions:

Google Analytics: a web analytics service provided by Google, Inc., a Delaware company whose headquarters are located at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help agriestufas.pt analyze how users use the site. The information generated by the cookie about your use of agriestufas.pt (including your IP address) will be transmitted directly to and stored by Google on servers in the United States. Hosting: The website’s database is hosted at: Cloudways Ltd. (C 55975) of 52 Springvale Pope Pius XII Street, Mosta, Malta. Email Marketing: Newsletter sending processing will be done through the Mailchimp platform, by The Rocket Science Group, LLC, headquartered in Atlanta, Georgia, United States of America. Your data will be transferred to servers located in the USA. This subcontractor respects the EU/US Protection Shield; All traffic between this website and your browser is encrypted and delivered via HTTPS.

In addition, your personal data may be communicated to the police or judicial authorities, in accordance with applicable laws and regulations and upon formal request by the authorities, for the purpose of preventing fraud against us (anti-fraud services).

Agri-Estufas may have access to personal data of third parties that are disclosed by users of this site, for example, when a user buys a product to be sent to a friend, when the user who pays for the product is different from the recipient of such product, or when a user wishes to recommend a service provided on this site or the purchase of a specific product published on this site.

In all cases where it is necessary to disclose information of third parties, you must obtain their consent before providing us with their personal data and inform them about our Privacy Policy. The user will be solely responsible for the disclosure of information and data of third parties, as well as any other illegal and incompatible use of such data, if consent has not been given.

In any case involving the disclosure of sensitive/confidential data to Agri-Estufas, the user will be solely responsible for the disclosure and illegal use of such data by third parties.

Data Security and Confidentiality

Agri-Estufas is committed to the use and processing of personal data, including users, respecting their confidentiality and use according to its purpose, and to comply with its obligation to maintain and adopt all measures to prevent alteration, loss, treatment, or unauthorized access, in accordance with the provisions of the current data protection regulations.

This website includes an SSL certificate. It is a security protocol that ensures your data travels securely, meaning, the transmission of data between the web server and user feedback is fully encrypted. Agri-Estufas cannot guarantee the absolute impregnation of the Internet network and, therefore, the violation of data through fraudulent access by third parties.

When a security incident occurs, upon receiving information, Agri-Estufas will notify the Client without undue delay and must provide information related to Security Incidents, such as when the client will be requested by the client.

Right of Access and Withdrawal of Consent

As a data subject, you have the right to obtain confirmation as to whether Agri-Estufas is processing personal data concerning you and, if so, you have the right to access, update, correct inaccurate data, or request the deletion of your personal data.

You can exercise these rights in the privacy center or by directing a written communication to Agri-Estufas via email at geral@agriestufas.pt.

Subsequent withdrawal of consent given for the processing of your data does not affect the lawfulness of the processing based on the previously given consent.

Right to Complain

The data subject has the right to file a complaint regarding any matter relating to the processing of their personal data with Agri-Estufas, through the privacy center or by email at geral@agriestufas.pt. However, the data subject has the right to file a complaint with the National Data Protection Commission – CNPD.

This Privacy Policy may be changed without prior notice. To stay up-to-date, we recommend that you regularly check the privacy policy.

Changes to the Privacy Policy

Agri-Estufas reserves the right to modify this policy to adapt it to new legislation, as well as industry practices. In these cases, Agri-Estufas will announce on this page the changes introduced with reasonable anticipation of your acceptance.

Last revision: December 2022